We ask for the following data when you buy from Bella Moda:
Name
Address
Telephone number
Email.
Bella Moda exclusively uses your personal data to be able to process your orders and to ensure the best possible shopping experience. In addition, we use it for relevant communication through Google's and Instagram's marketing solutions.
All information is confidential and processed in accordance with the applicable personal data legislation.
We only use third-party systems to analyze how visitors to our website act.
Bella Moda AS also collaborates with Klarna and Vipps. These systems use personal data on our behalf, and do not have the opportunity to pass on any information.
The person responsible for personal data at Bella Moda AS is the general manager and owner.
Information provided to Bella Moda AS will NOT be sold on to any third-party actors, and we do not store any sensitive personal data.
You have the right at any time to gain insight into the data we hold on you, and also to request that it be deleted (or you can always do it yourself at the bottom of our newsletters).
If the seller wants to use the buyer's personal data for other purposes, for example to send the buyer advertising or information beyond what is necessary to complete the agreement, the seller must obtain the buyer's consent at the conclusion of the agreement.
The seller must provide the buyer with information about what the personal data will be used for and about who will use the personal data.
The buyer's consent must be voluntary and given by an active action, for example by ticking the box.
The buyer must be able to easily contact the seller, for example by phone or e-mail, if he or she has questions about the seller's use of personal data or if he or she wants the seller to delete or change the personal data.
Cookies
Our online store contains so-called cookies. You can look around the online store without cookies, but you cannot shop.
We use cookies to manage the contents of your shopping basket. It is a text file that is saved on your computer.
We also store information about whether you have chosen to view the category pages with or without images.
If your web browser or firewall is set to prevent the storage of cookies, the website may stop working or you may have problems completing a sale.
Conflict resolution
The parties shall attempt to resolve any disputes amicably.
The buyer can contact the Consumer Council to get assistance in any dispute with the seller. If an amicable solution is not reached after mediation in the Consumer Council, the parties can request in writing that the Consumer Council refer the dispute to the Consumer Dispute Committee.
13) Decisions of the Consumer Disputes Committee are legally binding four weeks after notification. Before the decision is legally binding, the parties can, by submitting a summons to the Consumer Disputes Committee, bring the decision before the district court.
13) See Act of 01 March 2017 Act on the Consumer Complaint Committee (Consumer Complaints Act).